Frequently Asked Questions

I HAVE A DISPUTE FOR BUYERS?

If you have a query relating to a specific product, please contact the seller by visiting the sellers Islamic store page. You can locate the sellers store from the product page or by searching for the seller in the Islamic Store Directory.

If you have a dispute regarding a product or service, please contact the seller first. If you are unable to resolve the issue with the seller, please get in touch and we will aim to assist. Please note we are a marketplace and only facilitate the sale of products and services. Your contract is directly with the seller, but we will assist you in resolving any dispute. Please use the form below  to contact us. Please read our terms and conditions relating the resolving of disputes between buyer and seller.

HOW DOES IT WORK FOR BUYERS?

BROWSE

We have many different sellers from all over the world selling a variety of  products. You are bound to find something you like.

ADD TO CART

Add what you like to your shopping cart and pay for it as you would do on any other shopping site.

RECEIVE ORDER

The seller is notified of your purchase and will deliver the product as agreed. You will be notified by email of any updates.

LEAVE FEEDBACK

Enjoy your purchase and leave feedback for the seller to share your experience with the community.

WHERE ARE YOU BASED?

Our marketplace is open to sellers and buyers worldwide.

WHEN WILL MY ORDER ARRIVE?

Please check your order confirmation email for details of the delivery estimate. Coineasybuy.com do not fulfill any orders. We are marketplace and facilitate your purchase. If you have not received your order by the estimated delivery date then please contact the seller for an update. If you are unable to resolve the issues, then please raise a dispute and we will assist.

I SOLD AN ITEM AND RECEIVED AN ORDER FROM A CUSTOMER; HOWEVER, THE DELIVERY COST WAS NOT CHARGED?

Please check that you have enabled shipping for the particular product. To enable shipping go to your seller dashboard > settings > shipping. You may also want to check the product listing to see that you have set a delivery charge.

HOW AND WHEN DID YOU START?

Coineasybuy.com was started  in 2017 to provide a platform to connect sellers and consumers of varieties of products. It aims to serve the market for Cryptocurrency users. Its inception, like any other was born out of necessity. At the time there was nothing serving this niche market and we wanted to serve the Cryptocurrency community. The aim of the platform at inception and now, is to connect consumers with  products that they desire , with the ability to pay with Cryptocurrency and  helping businesses serving this market to grow and innovate.

HOW CAN I FEATURE MY PRODUCTS ON THE FRONT PAGE?

Our dedicated web team manage what products and sellers are featured on our  home page and dedicated featured page. If you have a product you would like to feature then please apply here:

To ensure your product has the best chance of being featured ensure:

  • Your product has high quality images.
  • Your products contains detailed description of its features and benefits.
  • Your store and profile details are fully completed.
  • You have a minimum of 5 products listed on Coineasybuy.com.

HOW DOES SHIPPING WORK?

You set your own postage and packaging options as you are listing your products or create a postage preset in your store settings in your seller dashboard

WHAT DO YOU DO?

Coineasybuy.com is a beautiful marketplace dedicated to connecting people around the world to buy & sell products with Cryptocurrency.

Our mission is to make  goods & services more accessible to consumers by connecting them with stores that accept Cryptocurrency all around the world.

We serve as an intermediary between the buyer and the seller, thereby ensuring a smooth transaction between both.

HOW DO I LIST MY PRODUCTS WITH SIZES AND OTHER OPTIONS?

In technical terms, a product that has more than one option is called a variable product. When listing a product you need to select the “This product has multiple options” on the product listing page and make it available to customers.

WHAT SHOULD I NAME MY SHOP?

The name of your shop is important and must be unique. With Coineasybuy.com, you can link directly to your shop page from other sources. If you already have a name, make sure it is available. To check, register now. Please note that once you choose a name, you cannot change it.

HOW DO I GET PAID?

Our base currency is dollar. All payment are made in the USD value , both from the buyers and to the sellers. Once a sellers delivery is confirmed and rated, the seller can apply for the Abjcoin USD payment to his/her cryptocurrency wallet. All withdrawals are honored within 24 hours of creating the request.

WHAT CAN I SELL ON COINEASYBUY.COM?

Click sign-up and register as a vendor, after then you can create your store and start listing products. You can sell products in any categories or create your own category, as far as the products are not prohibited.

HOW DO FEES WORK ON COINEASYBUY.COM?

Join Coineasybuy.com and set up your shop for free. There is no joining fee. So set up your store and see how things work without any obligation or commitment. There is no listing fee, and you can list as much products as you desire.

We only charge 5% fee per sales.